At qpay44, your privacy is not merely a formality — it is a genuine priority. This document clearly explains how we collect, use, store, and protect your personal data at all times.
All data transmitted between your device and qpay44's servers is protected by SSL 256-bit encryption — the same standard used by leading financial institutions worldwide.
You have the right to access, correct, or request the deletion of your personal data at any time through qpay44's responsive support team.
Qpay44 is in full compliance with Malaysia's Personal Data Protection Act (PDPA), ensuring your data is managed within the established legal framework.
Qpay44 has never sold, rented, or traded your personal information to any third party for marketing purposes without your explicit consent.
All financial transactions are processed through PCI-DSS certified payment gateways. Your card or bank account details are never stored directly on our servers.
Your data is retained only for as long as necessary for the stated purposes. Once the relevant period expires, data is securely deleted in accordance with established procedures.
qpay44 ("we", "Platform") take the protection of all members' and visitors' personal data seriously. This Privacy Policy transparently explains how we manage the information you provide to us while using the qpay44 online gaming platform.
By registering an account or using any qpay44 services, you agree to the collection and use of data as described in this document. This Privacy Policy should be read together with Terms and Conditions qpay44.
Qpay44 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your privacy is respected and protected at every stage of your use of this platform. Your trust is our most valuable asset, and we will never take this responsibility lightly.
Qpay44 collects several categories of information from our users. This collection is carried out directly through your interactions with the platform, or automatically through technologies used while browsing our site.
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Registration & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank name, account number (masked), transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatic logs |
| Usage Data | Games played, session duration, wagering records | Activity on the platform |
| Communication Data | Conversation history with customer support | Live chat & email |
Qpay44 does not collect any sensitive information such as health data, political views, or religious beliefs unless specifically stated and with your consent. All data collected is strictly what is necessary for the safe and effective operation of the platform.
Every piece of data we collect has a clear and legitimate purpose. qpay44 does not collect data excessively or for purposes irrelevant to the platform's operations.
Data security is at the core of the trust you place in qpay44. We continuously invest in the latest security infrastructure to ensure your data remains safe at all times.
Qpay44 does not sell or trade your personal data. However, in certain situations, we may need to share some information with selected third parties for platform operational purposes.
All third parties receiving data from qpay44 are contractually bound to use that information only for the stated purpose and may not disclose it to any other party. qpay44 conducts thorough background checks on all third-party partners before any data sharing takes place.
Qpay44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site.
You can manage your cookie settings through your browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, refer to your browser's help documentation.
Qpay44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout the active account period | Service operations |
| Transaction Records | 7 years after transaction | Financial law compliance |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Requirements |
| Security Logs | 2 years | Security incident investigation |
| Customer Support Records | 3 years | Service references |
| Marketing Data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period ends, your data will be securely deleted or anonymised using industry-standard procedures. Requests for early data deletion may be submitted to our privacy team, subject to applicable legal compliance obligations.
Under Malaysia's PDPA Act and qpay44's internal policies, you have several important rights regarding your personal data. We are committed to facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting our support team.
Under certain circumstances, you may request the deletion of your personal data, subject to any legal obligations binding on us.
You have the right to object to the processing of your data for direct marketing purposes. The objection takes effect immediately upon receipt.
You may request a copy of your data in a structured, machine-readable format for transfer to another platform if required.
Under certain circumstances, you may request that qpay44 restrict how your data is processed while an issue is being investigated.
In managing platform operations qpay44, some of your personal data may be processed or stored on servers located outside Malaysia. This includes the use of cloud computing services from internationally accredited providers.
In all cases of international data transfers, qpay44 ensures that:
Qpay44 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements.
Should any material changes occur, we will:
Continued use of the platform qpay44 after any changes take effect will be considered as your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date of those changes.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our privacy team qpay44 here to assist you every day.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe that qpay44 has not complied with PDPA requirements in handling your personal data.